"Due to the increasing costs in petroleum, we are experiencing five times the normal interest in our pricing programs, as well as taking the additional time needed to explain our attractive options to select the plan that works best for them.  We apologize for the wait time, and will be with you as soon as possible.  We appreciate your business."

Yes, the ten-minute wait has now extended to thirty, and I suspect that the delays are as well in the necessity of giving CPR instructions.

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