Rather a nice surprise to see how Dell reps go above and beyond to keep customers happy.  Brad works at Dell and evidently wandered onto Spinning and left a comment after reading my posts on the replacement of the LCD on my beloved laptop.  He’s going to have me replacing the keyboard as well, since it would help if I had my e,i, l, o, d and n to work with.  I’ll be posting on my progress with that when I get it.

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