Just have to share this, a phone call just now from a customer not happy with her choice of frame on a particular piece and wondering if we can change it. Of course, I say. Her reason for disappointment?
The piece is hung in the bathroom, and when you sit on the toilet ("and we know that's what people do when they sit there, they look around") all you can see is the black side of the frame, the face of which is gold. She'd like something that's gold on the sides as well.